BOOKINGS & CANCELLATIONS | TERMS & CONDITIONS

For bookings or inquiries regarding our one-day or a multi-day tours, contact us at reservations@petassostravel.com, or make a request about the tour you are interested in. All cancellations need to be done by e-mail to reservations@petassostravel.com (verification of the receipt of the email is needed).

 

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BOOKING & CANCELLATION TERMS & CONDITIONS FOR DAILY EXCURSIONS

In order to confirm your reservation, you must pay a deposit of 20% of the total amount of your tour by credit/debit card or by wire transfer. The balance is due 15 days prior to departure at the latest.

The refundable amounts vary, depending on the date of the cancellation:

- up to 45 days: 20% deposit fully refundable
- 44 days to 15 days prior to the excursion date: 20% non-refundable
- 14-7 days prior to excursion: 50% of the total price
- 7-4 days from the date of departure : 10% of the total price
- less than 3 days from the date of departure or after the date of departure: no amount is refunded

 

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BOOKING & CANCELLATION TERMS & CONDITIONS FOR MULTI DAY TOURS

In order to confirm your reservation, you must pay a deposit of 50% of the total amount of your tour by credit/debit card ot by wire transfer. The balance is due 30 days prior to departure at the latest.

The refundable amounts vary, depending on the date of the cancellation:

- more than 50 days from the date of departure : 100 euros for the cost of the "dossier planning”
- 49-30 days from the date of departure : 80% of the price
- 29-21 days from the date of departure : 50 % of the price
- 20-8 days from the date of departure : 30% of the price
- 7-4 days from the date of departure : 10% of the price
- less than 3 days from the date of departure or after the date of departure : no amount is refunded

 

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ALTERATION OF A TRAVEL'S PROGRAMME

The program of an excursion or a multi-day excursion programme can be altered for various reasons (e.g. alteration of weather conditions, strikes etc.). Petassos Travel shall not be responsible or liable for alterations due to force majeure causes. The final decision for the programmed guided activities depends on the safety of the whole team and remains at the discretion of the staff of each trip.

 

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Free Cancellation Guarantee - COVID PERIOD

Book your next trip with confidence – for trips booked until 30 December 2020

Petassos Travel is setting up the "Free Cancellation Guarantee" for reasons related to Covid.

Plan your next adventure and have in mind that you have the option to postpone or cancel your trip free of charge up to 15 days before your scheduled departure (excluding international and domestic flights).

The refundable amounts vary, depending on the date of the cancellation:

- more than 15 days from the date of departure : 100% of the price

- 14-7 days from the date of departure : 50 % of the price

- less than 7 days from the date of departure or after the date of departure : no amount is refunded

 

 

SELECTED BY...

Evaneos Tripconnextion Responsible Travel Guide Your Trip The Natural Adventure Company Le petit Fute